1. Introduction
By accessing and using the services provided by P A K Swift Hub Logistics Services LLC (“Company,” “we,” “us,” or “our”), you agree to comply with and be bound by these Terms and Conditions (“Terms”). This includes all services such as pick and drop parcel, 3PL, and storage.
2. Services Provided
Logistics Services: We provide comprehensive logistics solutions, including transportation and delivery of goods both domestically and internationally.
Pick and Drop Parcel Service: We offer parcel pick-up and delivery services as per the requirements of our clients.
3PL (Third-Party Logistics): We provide third-party logistics services, including warehousing, inventory management, and distribution.
Storage Services: We offer secure and efficient storage solutions for goods and parcels.
3. Account Registration
To access our services, you may need to create an account. By doing so, you agree to provide accurate and complete information, and to update it as necessary.
4. Payment Terms
Payments are due as specified at the time of service booking.
We accept various payment methods, including credit/debit cards, bank transfers, and online payment systems.
Late payments may incur additional fees as outlined in the service agreement.
5. Service Limitations
We are not responsible for any delays, damages, or losses resulting from unforeseen circumstances such as force majeure, customs delays, or natural disasters.
Certain goods may be restricted or prohibited from transportation or storage. Please review our prohibited items list.
6. Liability
Our liability is limited to the value of the goods being transported or stored, subject to the terms of our insurance policy.
We are not responsible for losses or damages resulting from third-party actions or events outside our control.
7. Termination
We reserve the right to suspend or terminate your use of our services if you violate these Terms or engage in unlawful activities.
8. Governing Law
These Terms are governed by the laws of the United Arab Emirates (UAE), and any disputes will be resolved in the jurisdiction of Sharjah.
9. Changes to Terms
We reserve the right to modify these Terms at any time. You will be notified of any changes, and continued use of our services after changes are made constitutes acceptance of the updated Terms.